Frequently Asked Questions

Yes! Primary care appointments with a doctor, nurse practitioner, or nurse are free of charge.

You, or your legal guardian if you are under 18 years old, must sign a release of information (ROI) to give your home provider permission to share protected health information. Learn more about transferring care »

Yes. Please schedule an appointment for these services with a nurse practitioner or physician, counseling clinicians, a musculoskeletal specialist or physical therapy services. We encourage you to be in charge of your health, therefore you must make the appointment.

Learn more about Denison’s Student Health Insurance policy.

These are found in your MyWellness portal:

• Log into MyDenison, and select MyWellness portal.
• Go to downloadable forms, which can be found in the menu bar on the left side of the screen.

There are several types of Release of Information forms:

• External Release of Information form for sharing information between the Hoaglin Wellness Center and any non-Denison organizations/practitioners.
• Counseling Services Internal Release of Information form allows Counseling Services to communicate with faculty members, Deans, etc.
• Medical Services Internal Release of Information form allows Medical Services to communicate with faculty members, Deans, etc.

These are found in your MyWellness portal:

• Log into MyDenison, and select My Wellness portal.
• Go to Downloadable Forms, which can be found in the menu bar to the left side of the screen.
• Scroll down to the bottom of the page to locate these forms.
• Please note there are two types of vaccine medical exemption forms: one for COVID-19 vaccine and one for all other vaccines.

Yes, with approval from your allergist. See instructions for receiving your allergy injections while at Denison.

Submit the medical disability form.

Yes, you must have a written order that includes diagnosis (ICD10 code), tests ordered, and provider signature. You can bring a hard copy of the lab order to the Hoaglin Wellness Center or the medical provider can fax it directly to us at 740-587-6758.

There are several ways to travel to an off-campus appointment:

• Call Licking County Transit at 740-670-5185 and press #1 (or 1-800-350-7071) to schedule a ride.
• Use a ride-sharing platform such as Uber or Lyft.
• Call Campus Safety to schedule transport, if available: 740-587-0810

Yes! Mental health appointments, including counselors, psychologist, and psychiatrist appointments are free of charge.

Yes. Please schedule an appointment for these services with a nurse practitioner or physician, counseling clinicians, a musculoskeletal specialist or physical therapy services. We encourage you to be in charge of your health, therefore you must make the appointment.

Submit the medical disability form.

See our hours and appointments to get connected.

Ongoing counseling is scheduled by appointment. 

For urgent concerns, same-day hours are offered each weekday. You can call ahead or simply walk into the wellness center during this time to meet with a counselor.

You can call Denison’s 24/7 Crisis Line at (740) 587-6647. These calls are free and confidential. You can use this number at any point during the year (including academic breaks) and access it while at home, on campus, or studying abroad.

Nothing! There is no additional cost.

There is no cost for meeting with one of our psychiatric providers. However, you may need to pay for medication prescribed by our providers. Learn more about costs and insurance »

Counseling services are confidential. This means that we will not confirm or deny your appointment attendance or what you share with a clinician without your expressed consent. If you want us to share information with parents, professors, or others, you can sign a Release of Information form that specifies what information we can share and with whom we can share it.

Limitations to confidentiality mainly involve safety-related concerns, and include:

• Imminent and foreseeable risk of suicide/ending your own life
• Imminent and foreseeable risk of harm to others
• Disclosures of abuse or neglect of a child, an elderly or disabled individual, or animal
• Disclosures of hazing as defined by Collin’s Law and Denison’s Hazing Prevention Policy
• As directed by subpoenas/court orders

You may choose to meet with counseling on an as needed basis or have ongoing counseling through the wellness center.

We recognize that sometimes you may not feel connected with your initial counselor. We want to help you develop self-advocacy, and so we encourage you to share feedback with your therapist about approaches or techniques that are helpful and unhelpful for you. This feedback allows us to adjust our approach and also helps us to pair you with another available clinician as desired.

You can access information about your appointments in the MyWellness Portal. If you miss a class due to an appointment, you can access and share your appointment information with the professor.

Based on guidance from the state licensure board, the Counseling Services staff cannot provide letters of support for ESAs. View the Emotional Support Animal Policy.

Our clinical team includes professionals from the fields of counseling, social work, and psychology. All of our clinicians are licensed to practice in their respective fields within Ohio. Read our staff contacts page for more about each of our clinicians.

Although faculty or parents cannot schedule an appointment for a student, you may choose to have a student call to schedule an appointment during your meeting with them (office hours, advising meetings, etc.). If you need to make an immediate referral for a student in crisis, you can walk with the student to the wellness office or call Campus Safety to see if a ride can be arranged.

We ask that you please provide us with a brief consultation or reason for the referral before our meeting with the student so that we can fully assess a student’s level of need and risk of harm concerns.

It depends.

Counseling is a confidential service for students – meaning that we can neither confirm nor deny a student’s participation in counseling with third parties (including faculty, staff, parents, etc.). Students may sign a release of information (ROI) allowing our office to share certain information with other offices or individuals. This release is valid for one academic school year, and permission can also be revoked in writing by a student at any point.

Please know that although we cannot confirm or deny information without a release, parents, faculty, and staff can share information with the counseling staff as desired. Students can access these ROI forms in their wellness portal.

Any Denison student or alumni can request a financial coaching session.

A coaching session will cover your questions about finances. For example, you can ask general questions or talk about your situation, such as breaking down your monthly budget or looking at your loans.

No, you do not need to bring anything for your coaching session, and we will follow up with resources and an action plan for you.

Yes, you can include someone in your coaching session if you prefer.

If you are 10 minutes late to your scheduled coaching session, we will work with you to reschedule to a different time.