Get Technology Help On Campus

The ITS Service Desk is ready to assist you with any questions, problems, or requests you may have regarding technology at Denison University.

Get in Touch

Password Problems? Please use the “Forgot Password” or “Need Help?” link on the BigRedID login page or contact the ITS Service Desk for assistance.

If you suspect a system outage, please check If the issue is not reported there, please contact the Denison University operator at 740-587-0810.

ITS Service Desk Hours

Academic Year Hours

  • Monday-Thursday: 8:00AM–6:00PM and 7:00–10:00PM
  • Friday: 8:00AM–5:00PM
  • Saturday: Closed
  • Sunday: 7:00-10:00PM

Thanksgiving Break Hours

  • Saturday 11/20 and Sunday 11/21: Closed
  • Monday 11/22-Wednesday 11/24: 8:00AM-5:00PM
  • Thursday 11/25-Sunday 11/28: Closed

Regular Academic Year Hours resume on Monday 11/29.


If you experience problems with a technology service during this time, please visit ITS’ system status & information page at If no relevant information is posted and you suspect a service outage or have an urgent technology issue, please contact the Denison University operator at 740-587-0810.