Service Desk
Get Technology Help On Campus
The ITS Service Desk is ready to assist you with any questions, problems, or requests you may have regarding technology at Denison University.
Get in Touch
- Phone: 740-587-6395
- Email: servicedesk@denison.edu
- Online: Submit a service request
- In-Person:
- Fellows Hall Room 100A (to the right of the lobby) - weekdays
- Library Learning Commons - weekday evenings and Sundays
Password Problems? Please use the “Forgot Password” or “Need Help?” link on the BigRedID login page or contact the ITS Service Desk for assistance.
If you suspect a system outage, please check https://netnotes.denison.edu. If the issue is not reported there, please contact the Denison University operator at 740-587-0810.
ITS Service Desk Hours
Academic Year Hours
- Monday-Thursday: 8:00 a.m. - 6:00 p.m. and 7:00 - 10:00 p.m.
- Friday: 8:00 a.m. - 5:00 p.m.
- Saturday: Closed
- Sunday: 7:00 - 10:00 p.m.
Summer Hours
- Monday-Friday: 8:00 a.m. - 5:00 p.m.
- Saturday and Sunday : Closed
Academic Year Hours resume on the first day of classes
While the ITS Service Desk is closed:
If you experience problems with a technology service during this time, please visit ITS’ system status & information page at https://netnotes.denison.edu. If no relevant information is posted and you suspect a service outage or have an urgent technology issue, please contact the Denison University operator at 740-587-0810.