Get Technology Help On Campus
The ITS Service Desk is ready to assist you with any questions, problems, or requests you may have regarding technology at Denison University.
Get in Touch
- Phone: 740-587-6395
- Email: email@example.com
- Online: Submit a service request
- Fellows Hall Room 100A (to the right of the lobby) - weekdays
- Library Learning Commons - weekday evenings and Sundays
Password Problems? Please use the “Forgot Password” or “Need Help?” link on the BigRedID login page or contact the ITS Service Desk for assistance.
ITS Service Desk Hours
Academic Year Hours
- Monday-Thursday: 8:00AM–6:00PM and 7:00–10:00PM
- Friday: 8:00AM–5:00PM
- Saturday: Closed
- Sunday: 7:00-10:00PM
Thanksgiving Break Hours
- Saturday 11/20 and Sunday 11/21: Closed
- Monday 11/22-Wednesday 11/24: 8:00AM-5:00PM
- Thursday 11/25-Sunday 11/28: Closed
Regular Academic Year Hours resume on Monday 11/29.
WHILE THE ITS SERVICE DESK IS CLOSED:
If you experience problems with a technology service during this time, please visit ITS’ system status & information page at https://netnotes.denison.edu. If no relevant information is posted and you suspect a service outage or have an urgent technology issue, please contact the Denison University operator at 740-587-0810.