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About Denison

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Denison’s purpose is to inspire and educate its students to become autonomous thinkers, discerning moral agents and active citizens of a democratic society.

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Latest University News
Professor Margot Singer

Professor Margot Singer explores layered identities in new book

May 27, 2025
The Men's Tennis team with their trophy in front of the final scoreboard.

A dream fulfilled: Denison wins its first NCAA men’s tennis title

May 23, 2025
Photo of Matt Tanney, new associate vice president and director of athletics

Denison names Matt Tanney new associate vice president and director of athletics

May 20, 2025
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  1. Campus
  2. Your Finances
  3. Understanding Your Account
  4. Account FAQs

Account FAQs

We have answered some of the most frequently asked questions related to your student account and bill pay.

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Your Finances
Financial Aid & Student Accounts



  • Tuition & Costs
  • Financial Aid
    Financial Aid

    Financial aid information for incoming, international, and returning students including required forms and processes.

    • Apply for Scholarships & Aid
    • Types of Scholarships & Aid
      Types of Scholarships & Aid

      An overview and listing of types of scholarships and aid offered at Denison University

      • Loan Information
        Loan Information

        Loan information for students attending Denison University

        • Federal Loans
        • Institutional Loans
        • Private Education Loans
      • Scholarships Outside Denison
      • The Austin E. Knowlton Foundation Scholarship
      • Aid for Off-Campus Study
    • Award Letter: Next Steps
    • FAQ for Financial Aid
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    • Financial Aid Contacts
  • Understanding Your Account
    Understanding Your Account

    Students and their proxies can view their accounts by logging into MyDenison.

    • Account FAQs
    • Guest Access (Parent Proxy)
  • Payment Options
  • Student Insurance
    Student Insurance

    Plan details and program overview.

    • Student Insurance Provider Information
    • Claim Procedures
  • Denison Dollars
  • Building Financial Wellness
  • Refund or Forfeiture
  • Contacts
  • Forms, Policies, Publications

Finances can be overwhelming. Understanding your account, accessing your statement, paying your bill, “Do I have a proxy?” and “What are Denison Dollars?” The list goes on. We’ve put together some frequently asked questions and answers to get you started.

If you have additional questions or specific issues arise, please email studentaccounts@denison.edu, call us at 740-587-6274, or stop by our office.

Viewing Accounts and Statements

Show/Hide How do I get my statement?

Electronic statements notifications are emailed to students and their designated proxy on the first working day of each month. Fall semester statements are available beginning July; Spring semester statements are available beginning December. Bills are due approximately three weeks after the due date.

Show/Hide Where can I find and pay my statement?

Students should log into MyDenison to see your account details and pay your bill.

Designated Proxies can see their student’s statement and pay the bill using their Proxy Login. Select “Statement and Payment History” then “Proxies: View Account or Pay Your Bill”.

Proxy Access

Show/Hide What is a proxy?

A proxy is someone a Denison student grants access to view their account, make electronic payments and/or set up payment plans.

See how to grant access to a parent/other guest and learn more about proxy access.

Show/Hide How do I set up a proxy, is it too late?

It’s never too late! Once you’ve set up a proxy, they have access to all prior statements.

See how to grant access to a parent/other guest and learn more about proxy access.

Show/Hide I'm a proxy, how do I see my student's account information?

Proxys can learn how to set up and navigate your account.

Learn more about proxy access.

Questions about specific charges

Show/Hide Why is there a charge for Student Health Insurance on my statement?

All full-time students enrolled at Denison University are eligible for and included in the Student Health Insurance Plan. The premium is charged only once per year during the first semester of full-time enrollment for the academic year. Students enrolled in other insurance plans can submit a waiver request by the published deadline. Students who have not waived their coverage will be automatically enrolled in the student health insurance plan.

For more information, visit the USI Student Insurance website. To utilize, please click the “Students” button in the top right corner and then the “Get Started” button to locate the Denison University page.

Show/Hide Why do I have a charge for excess hours?

The annual tuition permits a student to take a maximum of 18 hours each semester. An additional excess hour charge is made for each registered hour above the maximum.

A part-time student (8 hours or fewer per semester) is charged the hourly rate for each semester hour of credit.

Show/Hide Can I petition to waive charges for excess hours?

Under certain circumstances, students may petition to have the charge waived by completing a petition form with the Registrar’s Office through their MyDenison portal.

Show/Hide Why is my statement not what I expected?

Below are some of the most common issues:

  • Financial aid information has not been verified
  • Awards/loans are still pending
  • You haven’t completed a Master Promissory Note (MPN) and/or your Loan Entrance Counseling
  • You haven’t acted on the Student Health Insurance Plan
  • You haven’t submitted your final high school transcript
  • Your outside scholarship hasn’t been applied

If your semester statement does not reflect the financial aid you were expecting, please contact the Financial Aid office at finaid@denison.edu or 740-587-6276.

Payment Questions

Show/Hide Can I have an extension to pay my bill?

Balances in excess of financial aid are due by the statement due date. If your semester statement does not reflect the financial aid you were expecting, please contact the Financial Aid office at 740-587-6276 immediately.

Show/Hide What are my tuition payment options?

There are several options to make a payment on your bill:

  • Electronic payment
  • Payment plans
  • Third party payments
  • Flywire
  • Check
  • Cash payments in our office

Credits/Refunds

Show/Hide I have a credit balance (overpayment) on my account, what should I do?

You can leave this amount to be applied to future charges, move some or all to Denison Dollars, or request a refund by completing a Request for Refund form.

Financial aid (scholarships, loans, grants, etc.) will not be refunded until after the tenth day of classes of the semester for which they were awarded. Normal processing time is ten business days. You may request the refund be sent to you or your proxy.

On this page

  • Viewing Accounts and Statements
    • How do I get my statement?
    • Where can I find and pay my statement?
  • Proxy Access
    • What is a proxy?
    • How do I set up a proxy, is it too late?
    • I'm a proxy, how do I see my student's account information?
  • Questions about specific charges
    • Why is there a charge for Student Health Insurance on my statement?
    • Why do I have a charge for excess hours?
    • Can I petition to waive charges for excess hours?
    • Why is my statement not what I expected?
  • Payment Questions
    • Can I have an extension to pay my bill?
    • What are my tuition payment options?
  • Credits/Refunds
    • I have a credit balance (overpayment) on my account, what should I do?

Spotlights

Students working together
How We Live

Your relationship to money overall 'financial health'

Denison is a thought leader in the relatively new field of financial wellness on college campuses. Here is a Q & A about our work.
Denison students on the academic quad

A Commitment to Student Success

Financial barriers can stand in the way of student success. Denison is working hard to help students overcome these obstacles.
person using a credit card
How We Live

Credit Card Advice for College Students

Lini Zhang, Denison's financial wellness counselor gives insight into the topic of students and credit cards.
Náamah Leerdam ‘19
How We Live

Out of the Blue and Into the Red: Red Thread Grants Make a Mark

Denison's Red Thread Grants provide support to students, while also demonstrating the power of the Denison community.
Denison morning
How We Live

Supporting Students’ Financial Well-Being

We talked to students about their experience and designed solutions in support of students' financial well-being.
3 students teach in brazil
How We Learn

It’s About the People

Three DU students spend time teaching in Brazil and develop new concepts of education, people, and wealth.
More From Denison
Academic Majors
Academic Majors
Living at Denison
Living at Denison
Study Abroad
Study Abroad
Career Exploration
Career Exploration

100 West College Street
Granville, Ohio 43023
1-740-587-0810

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