Student wellness during COVID-19

Announcements & Updates

The Wellness Center is a crucial segment of Denison’s response to the coronavirus. In keeping with our holistic healthcare model, we continue to integrate our services to provide care for the whole person.

Students can continue to access health care at The Wellness Center by calling 740-587-6200, and accessing a triage nurse between the hours of 7 am and 11 pm. From the triage nurse, they can either be connected to telemedicine appointments for acute illness, the clinician on-call, or if they are an existing patient, they will be connected to their provider. During the hours of 11 pm and 7 am, students are referred to their local 911, National Crisis hotline or their local 211.

With the adaptation of a remote-learning model in the Spring of 2020, all seven members of the counseling team have attended a 12-hour training, completed coursework and passed the testing to be able to utilize teletherapy as a means of treatment. The group meets daily to provide connection and support to one another, and to continue to work on program development.

Care integration continues during on-going meetings between counseling and medical care staff as they assess student needs and coordinate care.

More ways The Wellness Center is providing care to students:

For students who remain in the local community and in Ohio, through phone triaging and telemedicine, if appropriate we can offer:

  • Phone triaging and telemedicine appointments for acute illness (< 2 weeks duration)
  • Orders can be sent to the local hospital (LMH) to have testing done (Examples, Urine for possible UTI, Strep testing for ST, ect), but the provider will want to weigh the risk of possible exposure to illness at the hospital vs treating without diagnostic testing.
  • Currently LMH is providing a drive-thru COVID testing center M-F from 9a-5p. Students would need orders from The Wellness Center.
  • Phone in medications as appropriate to treat the acute illness
  • Make referrals to local specialists
  • Send medical records via SFax
  • ZOOM HIPAA compliant for Telemed type visits

For Denison students in Ohio and elsewhere, we have staff who are working remotely and are available from 7am - 11 pm Sunday - Saturday to answer emails, calls, and to call students back as needed. We can also offer:

  • Medication refills for students that we were already prescribing their medication. Learn more »
  • Send requested medical records vis Sfax to PCP, specialists, etc.

On-call crisis support services - Clinicians continue to provide on-call crisis support to students getting in touch by phone or email through The Wellness Center.

Individual counseling to existing patients - Individual counseling sessions are being provided to existing clients residing in Ohio and several other states that permit teletherapy across state lines.

Outreach to existing patients, regardless of location - Emails have been sent out to existing patients acknowledging the difficult times, and offering a phone call to support and connect with resources if they are out of the state of Ohio.

ProtoCall 24/7 telephonic behavioral health services - Offers crisis and urgent therapeutic support that students may access this service from any state in the nation.

Psychiatric medication management to existing patients - Through the contract services of Dr. Clemente, his existing patients are being provided a transition appointment with Dr. Clemente, with the intention being that students would be naturally transitioning to home providers at the end of the semester.

Crisis referral & linkage phone calls - Referrals and linkages to students in crisis are being provided to students who reach out The Wellness Center by phone at 740-587-6200 between 7 am and 11 pm.

Homestay Program for international students - Counseling is collaborating with the Homestay Program that links international students stranded by the coronavirus with local families to provide a stable home environment. Wellness Center administrative assistants check in regularly with homestay parents to offer support and counseling staff are available

Programs and videos:

  • Counselors getting Coffee - A virtual chat room designed for casual talk between students and counselors. Counselors vary each week.
  • Productivity Groups (2) + one-on-one coaching for group members - In collaboration with ARC, Staff Therapist Sanda Gibson and Director of Academic Resource Center Jennifer Vestal provide a psychoeducational program for students who are either diagnosed with ADHD, and/or who have difficulty with time management and organization. Gibson also offers one-on-one coaching with attendees of the group and meets with each attendee weekly.
  • Connecting Conversations - Staff Therapist LIndsay Buchanan and Nurse Practitioner Angela Ferrell will co-lead this drop-in chat room which is designed to give students space to talk about the impacts of Covid-19 on them, their family members and friends. Topics may include how to cope with worry and anxiety around loved ones who have a Covid diagnosis, grief and loss over losing someone to the virus, worries about contracting the virus, struggles with academics related to home situations around the virus, to name just a few topics. This drop-in chat room will be moderated by two clinicians and will likely be offered two times per week.
  • Ask a Therapist videos - These short videos are created based on questions students pose and are posted on Fridays.

Wellness Center services for Faculty

Support to Faculty regarding student needs - The Wellness Center provided a written document that offers guidance on faculty’s role and limitations of their role with students. It shares resources and suggestions.

Pedagogy and Resilience weekly meeting - The Wellness Center provides a counseling presence at the weekly Pedagogy and Resilience meeting.

Posted Date 
Tuesday, April 28, 2020

Contact Us


Please call 740-587-6200 and press #1 to schedule an appointment with a member of our medical or behavioral staff

*Given demand for student appointments, we ask that you cancel any appointment you are unable to attend.

Counseling “Walk-in Hour”:

No appointment necessary
Monday through Friday
11:30 am - 12:30 pm.

National Suicide Prevention Lifeline:

1-800-273-TALK (8255)

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