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Help Desk

Get Technology Help On Campus

ITS Help Desk, Fellows Hall

The ITS Help Desk is ready to assist you with any questions or problems you may have regarding technology use at Denison University. If you need technology help, please contact us!

Get in Touch

  • Phone: 740-587-6395 If you call after business hours, please leave a message and we will contact you the next business day
  • Email: helpdesk@denison.edu
  • Online: Submit a help request
  • In Person: Fellows Hall Room 100A (to the right of the lobby)

Password Problems?Please use the "Forgot Password" or "Need Help?" link on the Big Red ID login page or contact the ITS Help Desk for assistance.

Help Desk Hours

Academic Year Hours

  • Sunday: 5:00-10:00pm, Library Learning Commons
  • Monday-Thursday: 8:00am-6:00pm, Fellows Hall 100A; 7:00-10:00pm, Library Learning Commons
  • Friday: 8:00am-5:00pm, Fellows Hall 100A

Thanksgiving Break Hours

  • Saturday 11/19/16 and Sunday 11/20/16: Closed
  • Monday 11/21/16 through Wednesday 11/23/16: 8:00AM - 5:00PM
  • Thursday 11/24/16 through Saturday 11/26/16: Closed
  • Sunday 11/27/16: 5:00-10:00PM (regular academic year hours resume)

If you suspect a system outage, please check netnotes.denison.edu. If the issue is not reported there, please contact the Denison University operator at 740-587-0810.